Item Availability:

On average, orders arrive to the destination address in 2-3 weeks. The delivery time will depend primarily on two factors: item availability or time it will take to make it.

Unless otherwise noted, all items available for purchase on the website are in stock. Items that are back ordered contain a note indicating this fact.

 

Shipping Service:

Free via FedEx.  Ground 4 to 5 business days.

If we determine that we will not be able to deliver an order within the promised time frame, I will immediately contact you via email.

 

Returns:

Returned products will be issued within 10 business days of receipt of the returned merchandise using the same form of payment originally used for the order

Important Notes and Restrictions:

  • Refunds will not be available if the returned products have been damaged or altered in any way.

  • No refunds or returns on custom orders.

  • Please return item in original packaging. If not returned customer will pay for the cost of packaging. It will be deducted from your refund.

  • I guarantee your complete satisfaction. If for any reason you are not happy with your purchase, you may simply return it for a full refund within 10 business days.
    The item must be returned in its' original condition.

  • You will be responsible for the proper packaging of the return. The product price will be refunded in full.  Customer will have to pay for return shipping.

10% OF EACH SALE IS DONATED TO

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© 2015 Rose Berger NYC created with love by ALX Creatives

rb@roseberger.nyc - 917-972-8495